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FAQ

  • Does Wellspring Connection accept insurance?
    Most of our therapists are in network with BCBS, BCN and some are in network with Aetna and some Medicaid plans. You can browse our therapists by insurance plan here. If we are not in network with your plan, we can provide superbills for you to submit to your insurance company. Your insurance may use these to reimburse you towards what you paid for therapy.
  • How does online therapy work?
    Online therapy gives you access to a professional therapist on your time and on your terms. Wellspring Connection strives to make you feel comfortable, safe and secure during each session in our interactive video meeting, and our therapists work to make sure the connection feels engaging for you.
  • Is online therapy as good as in person?
    Our licensed therapists offer the same high-quality level of care online, as in-person. When you schedule an appointment with Wellspring Connection, we take the time to walk you through the process and ensure that you get the most out of your online therapy experience.
  • How much does online therapy cost?
    Our rates vary per provider and range from $105-$150 per session. We also may offer lower sliding scale rates. Learn more about the cost of therapy here.
  • What can I expect from a therapy session?
    The most important thing about our first session is that you feel comfortable with your therapist. This means we listen as we get to know who you are. We also will clarify what your goals are. Then we develop a custom treatment plan with you that addresses your individual goals and needs, taking into account your unique story. Your experience will vary depending on which therapist you work with, read about our different therapists here.
  • How long are therapy appointments?
    A session with a Wellspring Connection therapist averages 53 minutes.
  • How does scheduling work?
    We offer flexible options that work with your schedule in the comfort of your home, office, or any private place of your choosing. Contact us today and we will pair you with a therapist that will fit your schedule.
  • Who do you work with?
    Our diverse team of therapists specialize in a wide range of issues. Learn more about our specialties here. Finding the right therapist can take some time, here are some tips for finding the right therapist for you. Currently Wellspring Connection only works with Michigan residents.
  • Does Wellspring Connection have a therapist for my particular needs?
    Because important to work with someone you feel comfortable with, finding the right therapist can take some time. Learn some tips about finding the right therapist. Contact us for a free consultation to find out if Wellspring Connection online therapy is right for you, our team takes time to learn about what you're looking for so that we find the best match.
  • How do I get started with Wellspring Connection?
    Contact us for a free consultation to get started with one of our therapists.
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