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FAQ

  • How does online therapy work?
    Online therapy gives you access to a professional therapist on your time, your terms. Wellspring Connection strives to make you feel comfortable, safe and secure during each session in our interactive video meeting.
  • Is online therapy as good as in person?
    Our expert therapists offer the same high-quality level of care online, as in-person. When you schedule an appointment with Wellspring Connection, we take the time to walk you through the process and ensure that you get the most out of your online therapy experience.
  • How much does online therapy cost?
    Our rates vary per provider and range from $105-$150 per session. We also may offer sliding scale rates. Contact us for more information.
  • Does Wellspring Connection accept insurance?
    Most of our providers are in network with BCBS, BCN and some are in network with Aetna and some Medicaid plans. We are unable to accept any other insurance plans, however we can provide superbills for you to submit to your insurance company for possible reimbursement of your payment for our services.
  • How long are therapy appointments?
    A session with a Wellspring Connection therapist averages 53 minutes.
  • How does scheduling work?
    We offer flexible options that work with your schedule in the comfort of your home, office, or any private place of your choosing. Contact us today and we will pair you with a therapist that will fit your schedule.
  • Who do you work with?
    Currently, Wellspring Connection therapists are only working with Michigan residents.
  • Is online therapy with Wellspring Connection a good fit for me?
    Contact us for a free consultation to find out if Wellspring Connection online therapy is right for you.
  • What can I expect from a therapy session?
    We will dive in with an initial consultation to clarify what your goals are. Then we work with you to develop a treatment plan that addresses your individual goals and needs, taking into account your unique story.
  • How do I get started with Wellspring Connection?
    Contact us for a free consultation to get started with one of our expert therapists.
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